No matter when you are
starting Outlook or have been using Outlook, “Microsoft Outlook has stopped
working” error message may pop up without any warning. This article will
discuss about its roots and relevant solutions in depth.
“Microsoft Outlook has
stopped working” error could occur due to a number of different reasons,
including faulty add-ins, missing or damaged DLL file, incorrect Outlook
configuration and so on. Of course, corrupted PST file is also an equally
significant factor, which will give you no alternative but to repair PST file. Now swing into
action, find out the culprits and do away with the error thoroughly!
Few people are familiar
with Event Viewer, a good diagnostic tool in Windows. It allows users to view
the event logs on a local or remote machine. Through the event logs, users can
figure out the causes of the error more easily. Thus it is highly advisable to
check Event Viewer as soon as you receive “Microsoft Outlook has stopped
working” error message.
1. In the “Start Menu”, type
“event” in the search field.
2. Then from the arisen list,
select “Event Viewer” or “View event logs”.
3. In “Event Viewer” window,
expand “Windows logs” and select “Application”.
4. Then in the “Source” column
of the center pane, locate “Outlook”, “Windows Error Reporting” or “Application
Error”. Check the recent event logs from the three sources. You may get some
related error info. For instance, like the screenshot below, the error may be
involved with MSVCR90.dll file.
5. If you find out the causes
of the error from the event logs, proceed to take the according actions to fix
However, sometimes, you may
not be able to obtain the helpful info. In this case, you can take the
following measures to cope with the problem.
Faulty Add-ins in Safe Mode
1. At first, you should start
Outlook in safe mode. Search “outlook.exe /safe” in the “Start Menu”. And press
2. After it starts, go to
“File” > “Options” > “Add-ins” > “Go” button.
3. In the new dialog box,
remove all the third party add-ins and only leave the Microsoft add-ins.
a New Outlook Profile
1. To start with, head to
“Control Panel” > “Mail” applet.
2. In the new dialog box,
click “Show Profile”.
3. In the latter dialog, click
“Add” button and specify a name for it,
4. Next add the email account
5. Later change the new
created profile as the default mail profile.
6. Eventually restart Outlook.
1. At the beginning, open
“Control Panel”, and click ‘Uninstall program”.
2. In the subsequent window,
pitch on Microsoft Office and click “Change”.
3. In the new popup window,
select “Repair” and click “Continue”.
4. After the repair process
finishes, restart Outlook.
Corrupt PST File via ScanPST
1. Open Windows Explorer and
search “Scanpst” in the installation directory of Outlook.
2. Double click “SCANPST” to
run this tool.
3. Then select the file by
“Browse” button and scan the file by “Start”.
4. After scanning, click
“Repair” button to initiate repair process.
5. In the end, launch Outlook
a More Formidable Repair Tool
Of course, if the PST file
is damaged seriously, scanPST wouldn’t be a lot of help. And it even brings out
more knotty issues. Therefore, under this circumstance, your last resort is to
employ a more cogent repair tool like DataNumen Outlook Repair. This tool is
capable of getting back maximum data from broken PST file and help Outlook
recover from the dilemma.