#27117 How to fix Microsoft Stopped working problem

#27117 How to fix Microsoft Stopped working problem

When you are facing Microsoft Stopped working problem the below steps will solve the issue.

Method 1 – Repair Office 2016

To perform a repair of Office, go to Start, then Control Panel and click on Programs and Features. Click on the Microsoft Office and click Change.

If you continue to get the “Word has stopped working” message, then we have to try another steps.

Method 2 – Disable All Add-ins

Press Windows Key + R. Now click on the Office button and click on Word Options. On newer versions of Office, click on File and then Options.


Click on Add-Ins and then disable all add-ins and try to load Word again normally.

Method 3 – Delete the Word Data Registry Key

You can delete the Word data key by going to the following location in the registry depending on your version of Word:

  • Word 2016: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Word

Simply right click on the Data key and choose Delete. Now restart Word and see if the problem has gone away or not.

Method 4 – Remove Older Printer Drivers

If you have Old Printer driver or unnecessary printer driver, you have to uninstall it and check if it’s not working we have to follow final step.

Method 5 – Completely Uninstall and Reinstall Office

If nothing has worked yet, there are not many options left! You can try to perform a full uninstall and then reinstall to see if the problem is fixed. Go to this link first and download the Fix It solution for your version of Office.

The same is published on ZOHO KB on the below link for further reference.

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