#27117 How to fix Microsoft Stopped working problem
When you are facing Microsoft Stopped
working problem the below steps will solve the issue.
Method
1 – Repair Office 2016
To perform a
repair of Office, go to Start, then Control Panel and
click on Programs and Features. Click on the Microsoft
Office and click Change.
If you continue to get the “Word has stopped
working” message, then we have to try another steps.
Method 2 – Disable All Add-ins
Press Windows
Key + R. Now click on the Office button and click on Word Options.
On newer versions of Office, click on File and then Options.
Click on Add-Ins and
then disable all add-ins and try to load Word again normally.
Method 3 – Delete the Word Data Registry Key
You
can delete the Word data key by going to the following location in the registry
depending on your version of Word:
- Word
2016: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Word
Simply right click on the Data key and choose Delete. Now restart Word and see if the problem has gone away or not.
Method 4 – Remove Older Printer Drivers
If you have Old Printer driver or unnecessary printer driver, you have to uninstall it and check if it’s not working we have to follow final step.
Method 5 – Completely Uninstall and Reinstall Office
If nothing has worked yet, there are not many options left! You can try to perform a full uninstall and then reinstall to see if the problem is fixed. Go to this link first and download the Fix It solution for your version of Office.
The same is published on ZOHO KB on the below link for further reference.