Major Incident Causing Product - Evisa
Affected Users - Evisa Users
Date - February 01, 2019
Tests Performed
Scenario 1 - Check where the server is located on AWS
Scenario 2 - Check if the server is updated - it was not updated
Scenario 3 - Check if an antivirus is installed on the server - There was no antivirus installed on the server
Why it Happened - The server was unmanaged by System Administration
How it was Solved - Windows was updated first then Kaspersky antivirus was installed which helped contain and remove the virus
How to Avoid Recurrence - Get list of all Cloud infrastructure services from Application Development team and have it managed by System Administration team.
Beza Melaku