website, Online TKT exchange,Exchange rule configuration

Online website ticket Exchange rule configuration:Unable to exchange tickets online(Published by: Aydenfu)

Please note that based on the Exchange rule configuration we are seeing configured for ET, Exchanges transactions cannot be done for PNRs that:
  • Do not have flight segments
  • Uncofirmed segments
  • On Hold PNRs
  • Used tickets
  • Unknown tickets
  • Multiple FOP with BT
  • Multiple FOP
  • Had ancillaries
  • 24 Hours before departure
  • Tickets originally paid by Cash, Check or Invoice
  • Redemption booking
  • BNPL pnrs
  • PNRs with hotel reservations and according to the configuration the airline is a merchant of record.
  • PNRs with a car segment when the airline is the Merchant of Record.

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