| Description of turn back | The staff travel couldn't update the payment status on the mobile payment table after the payment was processed from flowcash starting from Jul 09/2018. |
| Possible cause: There was certification issue when our service communicates with the flow cash system | |
| Suggested corrective action: -Communicating development team to solve the issue. and we have added the source code "System.Net.ServicePointManager.ServerCertificateValidationCallback = ((sender, certificate, chain, sslPolicyErrors) => true); ServicePointManager. SecurityProtocol = SecurityProtocolType.Tls11 | SecurityProtocolType.Tls12; " on the service hosted on svhqmwa01. |