Bellow is resolution detail from Sabre team.

Your Service Request 1-25PKAEJ, displayed below, has been clarified. Below are the resolution details:

We have detected 2 passengers in the DHSR list

G*L512/25AUGABJ/DHSR«                                           

 ET   512 25AUG   ABJ      1255   787 DHSR LIST      C2Y0       

  1‡ LINDQVIST   HANNA      P   EWR  2H-F  1 F  IB WB ET        

 137                                         DOCV DOCS DOCA ETI 

         DHS CLEARED                                            

         ESTA NOT ON FILE - VISA REQUIRED

  2‡ SEBIRE      NICOL      J   EWR  4C-F  1 M  IB ET DOCV      

 224                                         DOCS DOCA ETI FQTV 

         DHS CLEARED                                            

         ESTA NOT ON FILE - VISA REQUIRED

The reason for the above banner ESTA NOT ON FILE - VISA REQUIRED could be for two reasons:

1 - MISSING OR INCOMPLETE RESIDENCE DATA
We detected both passengers have the line DOCA-R/US  at their records. If they are indeed US residents, we advise you to remove the DOCA-R line and add the complete information as following example:

 
G1/DOCA/R,US,987 MAIN,EULESS,TX,76040

Entry components
       BY LINE NUMBER -                                         
         G1          - G LIST LINE NUMBER
         /DOCA       - SLASH AND EDIT CODE FOR ADDRESS
         /R          - SLASH AND ADDRESS TYPE CODE
                       (D-DESTINATION, R-RESIDENT)              
         ,US         - COMMA AND COUNTRY OF ADDRESS
                       (2- OR 3-LETTER COUNTRY CODE)
         ,987 MAIN   - COMMA AND STREET ADDRESS
         ,EULESS     - COMMA AND CITY OF ADDRESS
         ,TX         - COMMA AND STATE OR PROVINCE
         ,76040      - COMMA AND ZIP OR POSTAL CODE



1 - MISSING OR INCOMPLETE VISA INFORMATION

None of the passengers have Visa information entered. Follow below example to add the visa information.

G2/DOCO/ORAM UT,V,4298879,PHOENIX,13SEP15,BR

                                                               
Entry components
       BY LINE NUMBER -                                         
         G2          - G LIST LINE NUMBER                       
         /DOCO       - SLASH AND EDIT CODE FOR OTHER            
                       DOCUMENTS (VISA, PLACE OF BIRTH)         
         /ORAM UT    - SLASH, CITY AND STATE/PROVINCE OF        
                       PLACE OF BIRTH                           
         ,V          - COMMA, VISA DOCUMENT INDICATOR           
         ,4298879    - COMMA, VISA NUMBER                       
         ,PHOENIX    - COMMA, CITY WHERE VISA WAS ISSUED        
         ,13SEP17    - COMMA, DATE OF VISA ISSUE                
         ,BR         - COMMA, VISA APPLICABLE COUNTRY           
                       CODE
After the above advised information has been added, you should have tem cleared from DHSR list and able to close and PDC the flight ABJ.

We hope this resolves your issue.  Please let us know within 7 days if it does not.  If you consider this issue resolved, please advise we can close the log.

For your convenience, this log will auto-close in 7 days if there is no response.

Thank you,