18878:Citibank & Deutsche Bank Links Check List
Date: ___________________
User Name:_____________
Computer Name:__________
Check | Item | Result | Remark |
Step 1 | |||
ü Delete java from registry and program. files. ü Reset the internet Explorer. ü Restart the pc. | | | |
| Step 2 | | |
| On java setting ü Install latest java version that recommend
from the sites. ü Unchecked automatically updates. ü Advance tab -check use SSl 2.0 compatible client. ü On security tab-add the below links on
exception site list. https://db-direct.db.com https://db-direct.db.com/dbdi https://db-direct.eu.gtb.db.com https://portal.citidirect.com https://dbdirect.db.com/u/eb/Login_Main.serv?SETLANG=EN ü Apply –ok. | | |
Step 3 | | | |
| Setting for internet explorer On security tab – Add the below links on
trusted sites https://portal.citidirect.com https://db-direct.db.com/u/eb/Login_Main.serv?SETLANG=EN ü Click
on the Security tab - Internet zone –custom level - slide selector to
Medium-High level indicator-ok- return to Internet Explorer. Java Scripts 1. From the Tools menu
select Internet Options. 2. Click the Security tab, and then click Custom Level. 3. Scroll down to Scripting. 4. Click Enable for
both Active scripting and Scripting of Java applets. 5. Click OK until you
return to Internet Explorer. On privacy tab Cookies 1. From the Tools menu
select Internet Options. 2. Click the Privacy
tab. 3. Click Default or
manually slide the bar down to Medium under Settings. 4. Click the Pop-up
block button, add "*.citicorp.com" to the list, click close. 5. Click OK. 6. Disabled pop-up
blocker 7. Add the two links on
the privacy sites and make them allow. https://portal.citidirect.com https://db-direct.db.com/u/eb/Login_Main.serv?SETLANG=EN · Make sure that user
have Admin right on the local Machine and have internet Access. | | |